These general terms and conditions regulate the services, rights and duties between you, the customer (hereafter: You or Customer) , (hereafter: Gigraid)
1.) Service Provided
Gigraid facilitates a service, which allows individuals to sell and/or buy services from other Gigraid customers, using the Gigraid.com website.
On Gigraid.com everyone can create a free profile and post as many gigs (jobs) as they like. Seller may post the same gig only once. Duplicated or very similiar gigs will be deleted. Gigs can be priced from $5 to $50 United States Dollars.
Only registered users can buy and sell on Gigraid, registration is free of charge. There is only one account allowed per person. Registering multiple accounts will get the account permanently banned.
2.) Services aka Gigs
Buyers are granted all rights for the delivered work, unless otherwise specified by the seller in the gig description.
Gigs must not contain: Adult material or X-rated services, pirated software, competing services and any other illegal service or product. Gigraid reserves the right to decline and delete any gig without a reason stated.
3.) Buyer Protection
Gigraidinvests a lot of time and effort into making sure all gigs on Gigraid meet our Quality Guidelines. Incomplete orders will be cancelled and credited to the Buyer´s Gigraid account balance.
4.) Terms of Payment
All gigs must be paid through PayPal, Alertpay/Payza, or Gigraid balance at the time of ordering. Gigraid holds the payment in escrow and pays it to the Seller after the Buyer has accepted the gig. Gigraid collects a 20% service fee on all transactions.
Users are not permitted to offer or accept payments using any method other than through the Gigraid system. Gigs should be ordered using the "Order Now" button.
5.) Order Procedure
After payment has cleared, the Seller will be notified about the gig and start working. Buyer will be notified of order status changes by email. After Buyer accepts gig, the payment will be credited to the Seller’s account. Users are not permitted to offer or accept to communicate with other Gigraid users outside of the Gigraid messaging system. Doing so, will get the account blocked permanently.
6.) Late Delivery
If an order delivery is past due, Seller will receive a daily reminder for seven days. If Seller fails to complete order within this seven day grace period, the order will be automatically cancelled and the money refunded to the Buyer´s Gigraid account balance. Late delivery has a negative effect on a Seller’s rating and is only tolerated once. Repeat offenders will have their accounts suspended.
7.) Mutual Order Cancellation
Both, Buyer and Seller may at any time mutually cancel the order without a negative effect on the seller’s rating. Money from cancellations will be refunded to the Buyer´s Gigraid account balance.
8.) Delivering Orders
Gigraid shall not be held reliable for quality of gigs delivered. Buyers must choose carefully who they order from and should always check rating and comments from other users. All disputes are to be solved between the Buyer and the Seller directly: if a Buyer is unhappy with an order, he/she should reject the delivered work and insist on the gig delivery as described in the gig description. Buyer should also leave a negative rating. The Gigraid Buyer Protection will cancel late orders automatically and refund the purchase to the Buyer´s Gigraid account balance.
We encourage our buyers and sellers to resolve issues between themselves. If for any reason this process fails, you can contact us at email@example.com If necessary, refunds will be deposited into the Buyer´s Gigraid account balance. PayPal or Alertpay/Payza refund requests are not accepted.
Gigraid reserves the right to cancel and refund any order at any time without a reason.
10.) Withdrawing Funds
Funds can be withdrawn to a Paypal or Alertpay/Payza account or to the Seller´s Gigraid account balance 14 days after a gig was marked as complete for Gig Level 1 and Gig Level 2 Sellers. Gig Level 3 Sellers will be able to instantly withdraw funds after gig completion. Please make sure your Payapl or Alertpay/Payza account is eligible to receive payments before withdrawing funds from your Gigraid account. To be eligible for withdrawal, you must have a minimum balance of $4.00. Please allow up to 3 business days for payout requests to be processed. Read more about Gig Seller levels.
Gigraid is an ecommerce platform and micro job service provider and is not directly involved in the gigs and especially in the quality of the gig provided.
12.) Limitations of liability:
Under no circumstance shall Gigraid be liable for damages exceeding the purchase price of the gig. Account credits only, no Paypal or Alertpay/Payza refunds.
13.) Payment Disputes
You agree to never file a payment dispute with Paypal or Alertpay/Payza. Contact our Gigraid support team at firstname.lastname@example.org to help you solve payment issues. Customers who file Paypal or Alertpay/Payza disputes will have their Gigraid accounts closed and be permanently banned from using Gigraid in the future.
14.) Unsolicited Emailing
With the exception of certain verified opt-in mailings, Gigraid prohibits any form of unsolicited bulk emailing (commonly referred to as "spamming") by any user, either related or unrelated to Gigraid. User's participation in verified opt-in mailings shall only be permitted upon prior written consent of Gigraid. For the purpose of this Agreement, spamming also includes any similar, abusive behavior including, but not limited to automatically sending scripted text (and website URL) disguised as "chat" into any third party chat room, bulletin board or website. Any report of spamming will be investigated immediately, and Gigraid may, in its sole discretion, suspend the account of the User in question pending the review or investigation of the reported spamming. Gigraid will terminate any user found, in its sole discretion, to have engaged in this prohibited behavior, and the termination provisions above will apply. Gigraid reserves the right to take any other action it deems necessary in this regard, and further reserves the right to change these standards from time to time, to be effective upon notice to User. 15.) Notifications:
All notifications have to be made in writing and can be transmitted via email to email@example.com
Customer fully accepts these terms & conditions upon use of the Gigraid.com website. Gigraid may make changes to its Terms of Services and will make a copy of the latest version available at http://gigraid.com/terms_of_service. You understand and agree that Gigraid will treat your use as acceptance of the updated Terms of Service.
17.) Severability clause:
Should one of the contract clauses become invalid, the validity of the remaining provisions as a whole shall not be affected. Instead of the invalid clause, what comes closest to the economical purpose of the clause is then agreed. Place of jurisdiction and place of fulfillment, to the extent permitted by law is Panama, Republic of Panama.